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Customer Testimonials

  • Geffe
    "Everything was wonderful. We felt comfortable from the moment we walked in the door. We love the new car, it is perfect. Test driving the car we loved it. We will buy our next car from them. Thomas was great to work with. We loved the air freshener! Thank you!"

    Alicia and Ariel Mercer Island
    2008 Toyota Yaris

  • Josef Struck
    "Our experience was very good - it was quick and efficient. Mr. Lee thoroughly answered the questions we had about the vehicle we were interested in. All of our reasonable requests were considered and responded to in a fair and courteous manner. It was only the second time in my 40 years of driving we were buying a used car from a dealer and our experience overall was very pleasant."

    Josef S. Mount Vernon
    Mercedes Benz S430

  • Kelly Caswell
    "I enjoyed the helpful, yet relaxed manner of our salesman when I purchased the car. No pressure was put on me to buy, and I appreciated that. My first car-buying experience was fantastic."

    Kelly C. Seattle
    2005 Ford Explorer

  • Richard Katz
    "Very pleasant experience. Low pressure and very helpful. Mr. Lee and Mr. Vesko were great. We love the car. Mr. Vesko followed up and sent us the missing manual. Wow! I would definitely buy another car from Five Star Autos .com."

    Richard K. Bainbridge
    Volvo V70

  • Jacob Corporon
    "Thomas was very nice and helpful. They were fair and willing to work with me. I also appreciated being able to review the CARFAX online before I came to visit the lot. Their website was very well designed as well. Five Star Autos .com made my car buying experience very pleasant."

    Jacob C. Spokane
    2003 BMW M3

  • Sandra Engel
    "Everyone was very accomodating."

    Sandra E. Everett

  • Robinson
    "We came to Five Star Autos .com to get our daughter her first car. We were treated with respect and fairness. We were understood about our price range and when we found the right car, Thomas worked with us to make the deal work!! He then even installed our daughter's Tinkerbelle seat covers and showed her how to check her oil!! We are most pleased with the service and our daughter lovers her little Kia!"

    Michael R. Shoreline, WA
    2003 Kia Spectra

  • Brett Grover
    "Thomas made the car buying experience very easy! He was great to work with and went out of his way to make sure the deal went smooth. We are very happy to give them our business. Thank you!"

    Brett G. Oak Harbor
    2005 Subaru Outback XT

  • Patrick Miner
    "The salesmen were not pushy, answered questions honestly and I felt they were sincere in their efforts to accomodate me in my purchase of the vehicle."

    Patrick M. Selah, WA
    2002 Subaru Outback Sport

  • Art Tizon
    "This was about the tenth car purchase I've done and this was the easiest, most pleasant experience I've ever had in buying a car. Mr. Lee and the staff at Five Star Autos .com were more concerned about customer service than they were about sales. They did all they could to accomodate our busy schedules, sold us the best car and at the best price. Thank you Five Star!!"

    Art T. Edmonds
    Hyundai Accent

  • David Thornton
    "The car was very clean, the service was friendly, professional and not pressuring. The buying process was fair, straightforward, and devoid of drama or manipulation. The waiting area, where my wife and young son waited, was pleasant and clean. We felt comfortable the entire time we were there. The staff has been friendly and professional even since we purchased our car, when we called with a couple of questions. We would definitely purchase a car there again and have recommended you to friends!"

    David T. Tumwater
    2005 Dodge Caravan

  • Glen Mann
    "We want you to know we appreciate the way you do business. We enjoyed the cleanliness of your place and the friendly smile of all of you.

    Glen M.
    Mitsubishi Lancer

  • Michael Feyes
    "As a buyer for the second time, I could not be more satisfied with the product and service at Five Star Autos .com. Both times the cars were fairly priced and in good condition. I've recommended my daughter and her husband visit Five Star to find a bargain she can trust. Thank you."

    Michael F. Richland
    Mercedes & Cadillac

  • Graham
    "I would like to say that buying a car from your location was a satisfying experience with no surprises. You promptly fixed the problems that surfaced in the inspection and I was dealt with in a professional manner!"

    Bry Corp. Seattle
    BMW 330i

  • Sam Melton
    "Thank you Five Star! Great servide, with a nice no-pressure atmosphere. I would definitely recommend you to friends and family."

    Sam M. Edmonds
    2004 Ford Explorer

  • Ana Paz
    "My experience with Five Star Autos .com was excellent. Thomas Lee was our salesperson and he had excellent customer service and was very helpful. My boyfriend was impressed with the cars you have on your lot. Everything was brief and clear and if we decide to buy a different vehicle we will be visiting Five Star again. Thank you.

    Ana P. Wenatchee
    VW Jetta

  • Ted Arellano
    "The experience that my wife and I had at Five Star Autos .com was very pleasant, satisfying and very at ease (no pressure). Highly recommendable to family and friends, which I already did. Hopefully when I'm ready to purchase another vehicle Five Star Autos .com will be there to help me again."

    Ted A. Shoreline
    Toyota 4-Runner

  • David Schneider
    "I was very impressed with the low pressure approach you had! I was able to test drive two cars without any incessant questioning or prompts to buy. But my primary consideration was price. I found a car I wanted at a much better price than any other dealership."

    David S. Kirkland
    Nissan Sentra

  • Gloria Roberts
    "I came to Five Star Autos .com seeking a Dodge Grand Caravan that was online. When I arrived, Thomas Lee was professional and assisted me right away with a test drive, didn't try to offer me another vehicle, was respectful and on point the entire sale of the van that I was looking for. He completed financing in a timely manner, and within an hour, I was driving the Caravan home. It's the most efficient vehicle sale I've experienced from start to finish. Thomas Lee was an excellent sales person who honored me, the customer. Thank you Thomas Lee!"

    Gloria R. Lynnwood
    2008 Dodge Grand Caravan

  • Jeff Llapitan
    "Best buying/dealing experience I've ever had! I preferred to deal online before going to the dealership. Five Star Autos .com respected that and only conversed by Email - no bothersome phone calls! Other dealers are still calling me! Very satisfied with my car deal and very satisfied with the car. Thanks again Thomas and Five Star Autos .com!"

    Jeff L. Puyallup
    2006 Ford Focus SE ZX5

  • Ian Claypool
    "Fast and easy transaction. Great car, great price, great experience. Thanks again."

    Ian C. Clinton
    2006 Honda Civic SI

  • Tammy W.
    "This was my daughter's first car purchase. We were allowed to roam the lot and look around. There was no high pressure sales tactics or pressure at all. Thomas Lee was fair and honest to deal with. The transaction was straightforward, and my daughter loves her car!"

    Tammy W. Bellevue
    Nissan Sentra

  • Cythia S.
    "Really, we were terribly concerned as a result of previous buying experiences where used car lots were rude, intrusive, and angry! Everything at Five Star Autos .com was excellent! Thomas was incredibly helpful, allowed us to have the car as long as we needed, made things happen quickly, followed through on everything he said and was very pleasant to work with. Thank you Five Star Autos .com."

    Cynthia S. Seattle
    2007 Honda Accord

  • Damon M.
    "Thomas was great to work with! There were a few minor things I asked for and he delivered! On time and as promised! Thank you Thomas!

    Damon M. Seattle
    2007 Acura TL Type-S

  • Williams
    "I would highly recommend visiting Five Star Autos .com when looking for your next vehicle. Thomas was a pleasure to work with - very professional, delivered on every promise made, gave us a fair value on our trade in, no pressure and no price haggling. We rate Five Star Autos 5*****'s.

    Pamela W. Seattle
    04 Hyundai Sonata

  • Gonzales
    "We would definitely recommend Five Star Autos .com to friends and family. We have crazy job schedules and Thomas at Five Star made it so convenient for us. He's very easy to deal with and we feel like we walked away with a good deal on exactly what we were looking for. Thanks again Thomas."

    Sylvia G. Anacortes
    07 Honda CRV

  • Gordon
    "Prompt attention and quick action."

    Don G. Seattle
    Olds Alero

  • Retford
    "I highly recommend Five Star Autos .com. I needed to have a certain price and it was given. I had some difficulty in recieving my funds but Thomas Lee stood by me and held the auto I wanted until I could get the funds. I am sure I would not have gotten the same treatment from other dealers. I did have a problem with an erratic alarm but Thomas went beyond the as-is warranty and assisted me in working on it. I think anyone can get a good deal and courteous treatment from Five Star Autos .com."

    Anthony R. Seattle
    Lincoln Continental

  • Treen
    "Thomas & staff were courteous and straightforward; no game playing techniques. I received a fair price for the car I bought. The car lacked a manual and floor mats. Thomas obtained those for me and took the car to a Toyota dealership for 'Recall' work on the accelerator. A nice place to buy a used car."

    Pat T. Shoreline
    09 Toyota Matrix

  • Pearson
    "This was the first lot I went to after shopping online. Then after going to other car lots I went back to Five Star because I liked the Mazda they had there and Thomas was very easy to deal with. He's not your typical car salesman and I would recommend him to anyone."

    Shane P. Everett
    07 Mazda 3

  • Stathis
    "Thomsa is the best!! I love my car and the payment is just what I wanted - I'm now trying to get my son a car through "Five Star" Thanks!

    Lynne S. Seattle
    BMW 328

  • D'Arcy
    "I recently purchased a used car at Five Star Autos .com. They were professional and easy to deal with. There was no pressure to buy. They allowed me to take the car to my mechanic and drive it home. A fair price was agreed upon, the whole transaction quickly expedited and two days later I drove off the lot with my car. If you want to purchase a used car at a reasonable price without the hassle, check them out."

    Jan D. Edmonds, WA
    08 Honda Accord

  • Hazel
    "Great transaction. No heavy sales pressure."

    Geoff H. Bellevue, WA
    07 Kia Spectra

  • Fasano
    "The car was in nice shape and it was really nice to see a "Detail" job on the vehicles - gives great curb appeal. Thomas was very personable and helpful. Thanks! I'll come back for another vehicle when I need one."

    David F. Tacoma, WA
    '98 Honda Accord

  • Jarstad
    "What caught my eye when I arrived at Five Star Autos .com was the spotless engines. Every car looked like someone had cleaned the engine perfectly. The prices were fair, the salesmen were very laid back and only helped you if you had questions. The car that I selected had around 35,000 miles on it and runs great."

    Gene J. Seattle, WA
    2007 Honda Accord

  • Erlandson
    "We are very happy with the car and we would gladly refer Five Star Autos .com to anyone interested in purchasing a car."

    John E.  Shoreline, WA
    2007 Honda Accord

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